SectorsMediators and arbitrators
Mediators and arbitrators
Every case starts from zero, while the patterns repeat.
What it usually gets called:Case patterns, intake cost, precedent research
Concrete
Intakes pre-assessed against 200 earlier cases, with relevant precedent surfaced automatically
Taking in a new case costs the same hours every time, even when it closely resembles something from last year.
The archive is there, but it is not searchable the way a mediator thinks: by pattern, not by keyword.
What a system does here is question the archive the way a colleague would, and with a reference back to the source, so it stays checkable.
Mediators and arbitrators: what is the bottleneck costing you?
Twenty minutes to work out whether there is a sprint in this, and which size.